An open letter to all our clients
Many of you have been asking about how we handle challenging situations—whether market volatility, global events, or individual circumstances. We understand your concerns: you've been working with us, and you deserve complete transparency about how we operate.
This open letter answers the most common questions we hear during calls and read in your emails. We hope it helps.
How Does Boundev Continue Operations?
Business as Usual
We continue working as usual. We work remotely—and care about our clients, developers, and every member of our staff worldwide.
- Developers can withdraw payouts bi-weekly instead of monthly during uncertain periods
- We proactively offer salary advances to team members when needed
- We maintain normal workflow and announce any changes beforehand
How Do You Handle Payments?
Payment Security Guarantee
Our payments are processed through independent international payment services. This means:
- 1. Payments are not dependent on any single country's banking system
- 2. Even in worst-case scenarios, we can proceed with payments to all developers
- 3. Your dedicated team payments are always processed on schedule
What If My Developer Can't Continue?
Immediate Replacement Policy
All our developers are highly responsible and disciplined. They don't miss deadlines and don't disappear without warning. However, if any specialist cannot perform their duties for any reason:
We offer immediate replacement.
Our multinational talent pool includes developers from across Europe, Asia, and the Americas. We'll find you specialists from any region you prefer—quickly and seamlessly.
Our Multinational Developer Network
Boundev works with IT specialists from multiple countries, ensuring you always have access to quality talent regardless of global circumstances.
Eastern Europe
- • Ukraine
- • Poland
- • Romania
- • Bulgaria
- • Czech Republic
Southern & Western Europe
- • Spain
- • Portugal
- • Italy
- • Greece
- • Croatia
Baltic States
- • Lithuania
- • Latvia
- • Estonia
Other Regions
- • Moldova
- • Slovenia
- • North Macedonia
- • And more...
What If Your Company Has Regional Concerns?
We Respect Your Requirements
If your company has specific regional requirements due to forecasts, policies, or risk management:
- • We respect your choice and understand potential business considerations
- • We'll deliver the best Boundev specialists who satisfy your demands
- • Our multinational pool means finding talent from your preferred regions is never a problem
Frequently Asked Questions
Will my project be affected if something happens to my developer?
No. We maintain a large pool of pre-vetted developers ready to step in immediately. If your current developer cannot continue for any reason, we'll provide a qualified replacement within days, ensuring minimal disruption to your project.
How do you ensure payment security?
We use international payment services that operate independently of any single country's banking system. This means payments can always be processed, regardless of local conditions anywhere in the world.
Can I request developers from specific regions only?
Absolutely. We respect all regional requirements and preferences. Our multinational talent pool spans dozens of countries across Europe and beyond. Just let us know your preferences, and we'll match you with developers from your specified regions.
Hoping for stability, preparing for any scenario.
Sincerely yours,
The Boundev Team
Partner With a Team That Cares
Transparency, reliability, and commitment to your success. That's the Boundev promise.
Contact Us Today